Step-by-step guide to buying Prozis products

prozis packaging

This article is for those who feel immense doubts when making their purchases over the internet. When it comes to “buying online”, there are always a lot of questions that put people “one foot behind” before placing their order:

  • Do I always have to pay shipping?
  • I do not have a credit card, now what?
  • How long does it take to get my order?
  • If you have any questions, what should I do?

I then decided to create this step-by-step guide on how to buy nutritional supplements , functional food , sportswear and accessories at Prozis.

How to place orders at Prozis?

1. Create your client account

Making the user registration is very easy, you just need to fill out a formwith your personal data. The data you need is as follows:

  • Your country
  • First and last name
  • Sex
  • Date of birth
  • NIF
  • First and last name
  • Your email address
  • Password

I advise you to subscribe to the newslette r, to follow the news(including discounts) that Prozis launches every day!

If you prefer, you can create your customer account through your Facebook profile , just click on “Register with Facebook”, and the Prozis website does the rest automatically.

2. Add the products to the shopping cart

The choice of products is the most important. You should be well informed about all the products you consume and if these are suitable for your body and goals.

Do a long search for the site, read everything to the promoter, choose the products that you like the most, and to select the products just click on “Add to cart”.

3. Confirm your shopping list

When you’ve finished selecting the products you want to order, it’s time to confirm everything. Just go to the shopping cart, check if all the products you selected are there, if they are in the right quantities / flavors and the final price.

With all the products chosen and confirmed, we can move on to the next step.

4. Exchange your ProzisPoints for offers

The ProzisPoints are points that customers always come to make orders in the Catalog website. Each product has a certain number of points associated (you can see in the page of each product how many ProzisPoints this product is worth), which can then be exchanged for exclusive offers in future orders. In this step, you have two options:

  1. Exchange your points for other products that you would like to try for free;
  2. Save the ProzisPoints for a next opportunity.

If you decide to exchange ProzisPoints for offers, simply select the articles you want from the list of available products. Easy!


5. Choose delivery address and shipping method

Now, just select the company responsible for sending the products, confirm the delivery address (you can add several addresses to your account) and proceed. If your order has a value higher than 20 € , shipping costs are free to Continental Portugal  in some shipping methods.

Shipping is super fast and orders have always come in good condition. If you place your order until 2pm, your products are shipped that day!

6. Payment method and billing address

There are several payment methods available:

  • Credit card (Visa, MasterCard): You are redirected to a page where you can make the payment. Your order is shipped after payment confirmation.
  • PayPal : Just log in to your PayPal account and make the payment. When paying with PayPal your order is processed immediately.
  • Multibanco : Through this option, the site generates an entity and a reference to pay in any Multibanco machine. The order is shipped on the same day if payment is made until 2:00 pm on a business day.
  • Billing : Paid the moment you receive your order.

Choose the payment method that best suits you and move on to the next step!

7. Final verification

Now you just need to confirm all the information you have entered so far: the product list, the address and method of payment, and the shipping address and method. It is also here that you introduce the Prozis discount coupons. Every day there are new campaigns and coupons, just be aware of the site and the representatives of the brand to have access to the best prices!

After verifying if all the data of the order are in agreement with your request, click on the button “End order”. You will be redirected to the payment platform corresponding to your choice and, after making the payment, you will receive a confirmation email .

I hope that with this article, you have been able to respond to all your order-related questions! If you have any further questions, you can contact Prozis and clarify all your questions in the “Customer Support” section of your user account.

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